The property itself is very decent value for your money, but what made our stay exceptional was the english speaking concierge George. He brought our experience to a new level as he always knew the best activities for any given weather and day. He knows every attraction around the place and will secure you better prices than you can get anywhere else. If you want to do anything special like a boat trip, he is somehow able to arrange things within minutes. I would book the hotel again any day to have an exceptional concierge like him.
Marvin
avril 2024
The place is just perfectly located on the center of all local attractions. A number of free-food sessions is included in the price of a room on ‘elite’ 5th floor, and this price is quite low for what you get. Staff is super friendly and willing to help, though, could be better English-speaking.
Ksenia
juillet 2024
The location was great, walking distance from the park east entrance. The outdoor swimming pool was good and clean. Breakfast was fine.
Mira
août 2024
We had a great stay and that was mainly thanks to the staff. Anne at the reception and Miranda over messages were amazing. Miranda arranged a birthday cake for my husband to be delivered to our room, which was amazing and delicious. We had a very nice view and a great stay. Thank you very much once again, ladies.
Raluca
octobre 2024
Walking distance to the park entrance and restaurants. Breakfast with big selection of Chinese and western food. Very helpful concierge.
Ursula
juillet 2024
The hotel is conveniently located at a walking distance from the entrance of the national park. The rooms, pool, and gym are nice. The consierge provide great dining recommendations for outside the hotel. Would definitely recommend it.
Séverine
septembre 2024
Friendly and helpful staff. Spacious room and very comfortable bed. Huge tub in the bathroom. The restaurant downstairs is pretty good, not a big choice of food, but everything is tasty and the service is good. 15-20 minutes walk from the park entrance
Anna
septembre 2022
The location is great if you want to be close to one of the main park entrances. It is close to the East gate which is very convenient. The room was lovely and comfy. The pool was amazing - it’s huge, was lovely and warm and was very fun to have an afternoon swim in!
Emma
juillet 2022
The hotel location is good, it is near to the main entrance of Zhangjiajie Forest East entrance. The room size is big and the breakfast is good. There is also staff to help us buy tickets for the places of interest.
Lay
juin 2024
relative to others this is probably one of the best, the staff was very friendly, helpful and professional
Kai
novembre 2023